Sirus LogIn too complicated - suggestion to change
I think the login requirement for the password is too complicated and resembles a bank requirement. instead of asking for a very complicated password, make a two step verification which makes it simpler and very effective.
Additionally, the current security check is totally meaningless as the purpose of it is to make sure that it is not a Bot signing in and the fact you just provide it as a typeface defeats the purpose.
simpler requirement on a two step is the way to go, else, most members will always click on the forgot password and continue to reset it.
As a website to the greatest chain of hotels, the experience of logging in should reflect your name.