Feedback

If you have any ideas, suggestions or comments about the Jumeirah.com website, please complete and submit the form below. Our aim is to continually improve your experience with Jumeirah. Please provide us with as much information as possible, and we will endeavour to respond to you within 72 hours.

If you have any specific feedback regarding our hotels, facilities, or services, please contact us directly using one of the options listed on our Contact Us page.

  1. Travel agent rates

    I hope you will soon have or offer travel agent rates like marriott.com/travelagents

    13 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 11 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Sirus LogIn too complicated - suggestion to change

    I think the login requirement for the password is too complicated and resembles a bank requirement. instead of asking for a very complicated password, make a two step verification which makes it simpler and very effective.
    Additionally, the current security check is totally meaningless as the purpose of it is to make sure that it is not a Bot signing in and the fact you just provide it as a typeface defeats the purpose.
    simpler requirement on a two step is the way to go, else, most members will always click on the forgot password and continue to reset it. …

    10 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Hello. My name is Denis, I play saxophone. I'm looking for a job. Demo:https://www.youtube.com/watch?v=408PQ87f_e8 golovachden@gmail.com

    Hello. My name is Denis, I play saxophone. I'm looking for a job. I've got a complete concert program. There is my demo video: https://www.youtube.com/watch?v=408PQ87f_e8​ Thank You for Your attention!​

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Families with 3 children

    First of all, I would like to say a huge thank to all your staff members! But I have one concern - you disregard families with 3 children, who have to pay double price for 1 additional kid and reserve 2 rooms instead of 1.

    Please add some packages/offers for that category of families.

    Thank you for your consideration!

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. I cannot get your online booking system to work! It stalls at guest info

    I am trying to book 9 nights at your hotel but the online booking system stalls when I get to step 2: guest information. I don't wish to make an expensive long distance call from Canada! I expect your online booking system to work. Can you assist me please?
    Dr. Martha Ladly

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Event Boards

    Dear Team,

    Please set up attractive event board/electronic display board of the day with directions which will help the visitors and guests. Further please setup upcoming events board/electronic display.

    Regards,
    Chandramouli

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. General information on conditions of stay. общая информация по условиям прибывания.

    Здравствуйте, интересует общая информация по условиям заселения, есть ли депозитная система и так далее.

    Hello, interested in General information on the terms of the settlement, whether the Deposit system and so on.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. No very Good

    Dear Jumeirah Team

    First of all our best wishes, this is intended to express our discontent with our stay in your hotel Jumeira Vitavelli of Maldives which was 06/15/2014 to 06/19/2014 we perform this reservation more than six months back in view of your prestige hotels but we are really disappointed because since we arrived we have not felt that they have not given us a fair deal first we pay for water villas and when we arrived we were told we had changed to a beach villas and that was bigger and we were going to feel more comfortable…

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Confirmation and some requests

    Dear Sir/madam,
    I just made a reservation for 4 nights in your hotel and paid the room cost from the agency(2N beach villa with pool sunrise & 2N water villa with pool Sunset)
    My confirmation number is 256170 & 256173 and my check-in date is Aug 25th, 2018. ).
    Could you help me double check and let me know if my booking and payment status is sucess or not.
    In addition, this time I will bring my family to Jumeirah Vittaveli for my wedding anniversary, which including my two boys(7-year-old and 11-year-old). My family all expect the exciting trip and…

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Horrible

    Dear Music Hall,

    You should seriously reconsider who you have answering your reservation lines. Because the people who are doing the job right now are the most unprofessional reservation team in Dubai.

    Very Very Very bad service !

    Regards,

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Прекрасный семейный отдых

    Отдыхали семьей из 4 человек. Супруг, я и двое сыновей (12 и 7 лет). Всем нам было очень интересно и комфортно. Все было не "очень хорошо", а "Супер и безупречно!"! Номер был замечательным, просторным с красивым видом на залив и Burj Al Arab. Сервис отличный - уборка номеров; чистые, белоснежные полотенца и халаты; сопровождение до моря; предоставление на пляже ведер со льдом с освежающими мятными салфетками. Постоянное заполнение мини-бара, фрукты, сладости для детишек. Предоставление пляжных сумок и пляжной обуви с логотипом отеля. А какой пляж! Наибелейший, нежный песочек, прозрачная вода, комфортные лежаки. Красивые и чистые бассейны. У каждого бассейна по…

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. I would like to apply job in Jumeirah for room attendant position or waiter position. I have experiences about it in 4-5 stars hotel.

    I really hope you can hire me! If you hire me, it will be a great platform to showcase my skill. Whatever goals I set, I ensure to complete them whitin stipulated time. Thank you

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Musician SAXOPHONIST

    Hello !
    My name is Andrew, I'm a professional saxophonist,
    I play on 2 different saxophones.
    Experience more than 8 years at the most elite hotels in Moscow:
    Hotel Radisson Royal
    National Hotel,
    Crown Plaza Moscow World Trade Centre,
    Sheraton Palace Hotel Moscow,
    hotel chain Marriott Moscow.

    https://www.facebook.com/andry.stecko

    Here's my demo:

    https://youtu.be/fPDfuB0Amq4

    https://youtu.be/jOdcuMtlYMQ

    https://youtu.be/FpezIJEWpUQ

    https://www.youtube.com/channel/UC9ZNta4a7KQQtoLi9cdlq-w/videos?sort=dd&view=0&shelf_id=0

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Musician SAXOPHONIST

    Hello !
    My name is Andrew, I'm a professional saxophonist,
    I play on 2 different saxophones.
    Experience more than 8 years at the most elite hotels in Moscow:
    Hotel Radisson Royal
    National Hotel,
    Crown Plaza Moscow World Trade Centre,
    Sheraton Palace Hotel Moscow,
    hotel chain Marriott Moscow.

    https://www.facebook.com/andry.stecko

    Mail : andrew.stetscko@yandex.ru

    Here's my demo:

    https://youtu.be/fPDfuB0Amq4

    https://youtu.be/jOdcuMtlYMQ

    https://youtu.be/FpezIJEWpUQ

    https://www.youtube.com/channel/UC9ZNta4a7KQQtoLi9cdlq-w/videos?sort=dd&view=0&shelf_id=0

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. I need job from jumeirah I keep my idea for now until you ask me about it

    PROFESSIONAL EXPERIENCE:
    Legend Hospitality Managers Limited (Sept 2014- oct2015)
    Radisson Blu anchorage Hotel, Lagos(Nov 2015- July 2016)
    Hospitality and Tourism Management Association of Nigeria (HATMAN)(July 2016 -Agust2017)
    DUTIES & RESPONSIBILITIES:
    Operational Cleans assigned facilities and/or grounds for the purpose of maintaining a sanitary, safe and attractive environment.
    I monitors building and informs other site personnel (e.g. such as head custodian and/or administrators) for the purpose of providing information and direction regarding activities, safety issues and/or proper maintenance of facilities and equipment.
    I Monitors time records and absence records of reservation agent for the purpose of certifying the records for payroll. …

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. careers section not working

    I tried many times to appply for the vacancies but I fill I fill all the sections its not saving and asking me to fill it again

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ваш сайт залупа, какашка и вообще он говно))000))0

    Сегодня я у вас заказал мазь ьот простаты но она пахнет, возможно что это пахнет не мазь, но это ваши проблемы)000)))

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4
  • Don't see your idea?

Feedback

Feedback and Knowledge Base