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If you have any ideas, suggestions or comments about the Jumeirah.com website, please complete and submit the form below. Our aim is to continually improve your experience with Jumeirah. Please provide us with as much information as possible, and we will endeavour to respond to you within 72 hours.

If you have any specific feedback regarding our hotels, facilities, or services, please contact us directly using one of the options listed on our Contact Us page.

  1. Confirmation and some requests

    Dear Sir/madam,
    I just made a reservation for 4 nights in your hotel and paid the room cost from the agency(2N beach villa with pool sunrise & 2N water villa with pool Sunset)
    My confirmation number is 256170 & 256173 and my check-in date is Aug 25th, 2018. ).
    Could you help me double check and let me know if my booking and payment status is sucess or not.
    In addition, this time I will bring my family to Jumeirah Vittaveli for my wedding anniversary, which including my two boys(7-year-old and 11-year-old). My family all expect the exciting trip and…

    4 votes
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  2. Благодарность -thank

    Добрый день. Хотим выразить благодарность Хусану (Khusan Khudaiberdiev - Team Leader Dar Al Masyaf). Отмечаем его высокий профессионализм, отзывчивость, оперативность в решении вопросов.
    С уважением, постоянные клиенты Stanislav Bezgin, Natalia Nemanova (St. Petersburg)

    1 vote
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  3. 3 votes
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  4. I need job from jumeirah I keep my idea for now until you ask me about it

    PROFESSIONAL EXPERIENCE:
    Legend Hospitality Managers Limited (Sept 2014- oct2015)
    Radisson Blu anchorage Hotel, Lagos(Nov 2015- July 2016)
    Hospitality and Tourism Management Association of Nigeria (HATMAN)(July 2016 -Agust2017)
    DUTIES & RESPONSIBILITIES:
    Operational Cleans assigned facilities and/or grounds for the purpose of maintaining a sanitary, safe and attractive environment.
    I monitors building and informs other site personnel (e.g. such as head custodian and/or administrators) for the purpose of providing information and direction regarding activities, safety issues and/or proper maintenance of facilities and equipment.
    I Monitors time records and absence records of reservation agent for the purpose of certifying the records for payroll. …

    3 votes
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  5. All-wood lamp stand with remote control

    Hello
    I am represent the shokeh company
    We have a suggestion for your hotel

    A modern wooden lamp stand

    The ability to change light
    Change the light color
    Dance Lighting

    We look forward to working with you.
    peymani

    1 vote
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  6. I was in your hotel.... is it still so nice there? Or,..., even better?

    I am not sure in the power of my english... sorry. Do you have the piano in your Hotel?

    1 vote
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  7. Ваш сайт залупа, какашка и вообще он говно))000))0

    Сегодня я у вас заказал мазь ьот простаты но она пахнет, возможно что это пахнет не мазь, но это ваши проблемы)000)))

    3 votes
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  8. job seeker

    sir i have done MBA MPHIL and i have done hotel management course and i am working in faletti's hotel s a retainee if u have any vacant post plz contact me as soon as possible thanks.

    1 vote
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  9. How much does it cost to extend the Delux number JUMEIRAH AL NASEEM

    Hello. How much does it cost to extend the Delux number JUMEIRAH AL NASEEM on 04.10.2017 for two adults and a child of 6 years from 12-00 to 23-00?

    1 vote
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  10. First of all i would like to thank you for creating these sirius points system. Now i have 25 113 points, and i

    First of all i would like to thank you for creating these sirius points system. Now i have 25 113 points, and i want to book the room by my name but kindly please be informed, instead of me my sister and her son will come to enjoy from your hotel. Could you please be kind and let us know if it possible,and we can proceed it? may my sister will come together her son and stay at your hotel with my sirius points?
    your quick response will be highly appreciated

    1 vote
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  11. 1 vote
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  12. 1 vote
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  13. Please explain of the withdrew sum

    Dear Sir,
    It's Yagmur again. I was your hotel guest from 22 till 25 January. Recently I've got the bank statement on 45 AED have been withdrew by your hotel. Please explain for what reason that sum was charged.

    regards,
    YG

    1 vote
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  14. Dear Sirs, Jumeirah Creekside Hotel didn`t return me the sum which was held off without my consent

    Dear Sirs,

    We have been stayed at your Hotel (Jumeirah Creekside Hotel ) from 03.01.2017 to 10.01.2017, Room num. 728. (Prokhorov Andrei and Prokhorova Kristina).
    04.01.2017 the Hotel held off a sum of 80 dirhams (in addition to a Deposit of 500 dirhams, which the hotel returned to us excluding city tax of 140 dirham). This sum was held off without my consent.
    We have spoken to the Manager of your hotel and he promised us that the sum of 80 dirham will be returned to my Account and informed us that this sum was held off by mistake.

    Despite…

    1 vote
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  15. Dear Sir

    This is Yagmur. I regular stay at your hotel.
    My last trip was from 22 till 25 January. At the check out point I paid tourist fee by card and laundry + other services by cash. Recently I've got the bank statement for the additional charges. Please explain me for what additional expenses I was charged.
    Looking forward to hear from you.

    1 vote
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  16. 1 vote
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  17. Families with 3 children

    First of all, I would like to say a huge thank to all your staff members! But I have one concern - you disregard families with 3 children, who have to pay double price for 1 additional kid and reserve 2 rooms instead of 1.

    Please add some packages/offers for that category of families.

    Thank you for your consideration!

    4 votes
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  18. 1 vote
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  19. 5 votes
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  20. ВОПРОС

    ЗДРАВСТВУЙТЕ,ЗАБРОНИРОВАЛИ НОМЕР И ПИТАНИЕ НВ. ПОДСКАЖИТЕ ПОЖАЛУЙСТА ЭТО ЗАВТРАК -ОБЕД ИЛИ ЗАВТРАК - УЖИН ? ВОЗМОЖНО ЛИ ВЫБИРАТЬ УЖИН ИЛИ ОБЕД?

    2 votes
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